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Bommarito Construction
The Challenge
When Amanda Belcher, Bommarito's director of project accounting, took over billing, each cycle started on paper. Project managers (PMs) printed the previous month's pay app and marked up what they wanted to bill, or built a new form altogether. Then, Belcher took it from there: rolling completed work into the prior-month column, entering the new values, assembling the backup, and hand-keying the finished bill into Sage 300 CRE.
The spreadsheets fought her every step of the way. "We were using Excel-based pay apps, using Office Connect to pull in our values from Sage, and dealing with broken macros," Belcher said. The Sage connection was often slow, and every retyped number was a chance for an error.
The paperwork that went out with each pay app added to the load. Each GC required its own combination of lien waivers, change order logs, vendor utilization forms, and other documents, so Belcher had to remember what belonged with which job. A single pay app took about 10 minutes without backup and 20 to 30 minutes with it, which meant she needed PM drafts three to five days before the GC's deadline.
Outside the monthly billing cycle, change orders were also difficult to pin down. They were scattered across spreadsheets and PDFs; some were never recorded, and an extra-work ticket could sit for months before anyone assembled a request for the GC.
The Solution
Belcher first saw Siteline at a construction technology conference in 2024 and brought it back to Bommarito, where the CFO and several PMs joined a demo. The Sage integration stood out most because Belcher wanted to fix the billing process and stop retyping finished bills into the ERP.
Onboarding went more smoothly than she expected, with Bommarito's projects syncing from Sage into Siteline without issue. PMs needed little training, and the process that once started with paper markups now starts in Siteline. When an automatic email reminder goes out, PMs enter their billing directly into the platform, and Belcher reviews each pay app and sends it with the required documents. Completed bills then sync back to Sage, so nothing gets entered twice.
GC-specific billing requirements are handled up front, too. When a job starts, Belcher records each GC's requirements in Siteline, so the right forms are already attached to the project when it's time to bill. The prior month's figures carry forward automatically, eliminating the manual rollover she previously handled in Excel.
Once billing was running, Belcher also brought change orders into Siteline, importing Bommarito's open change order log along with the backup PDFs already sent to GCs, so older requests sit beside the new ones. And when questions come up, she says Siteline's support team usually answers within an hour, which has made it easier to keep expanding how Bommarito uses the software.
The Results
With billing and change orders now running through Siteline, Bommarito's team spends far less time assembling paperwork and has a much clearer picture of money owed.
90% Less Accounting Time on Standard Pay Apps
Belcher estimates that her part of a standard pay app has dropped from about 10 minutes to between 30 seconds and a minute, and that pay apps requiring backup now take 5 to 10 minutes instead of 20 to 30. "When I go to bill it, all the forms are right there," she said.
The faster process has shortened the lead time Belcher needs from PMs. She used to request draft pay apps three to five days before the GC’s deadline; now she asks for them about 24 hours ahead. Even when one arrives on the due date, she says the process is manageable.
Nearly $900K in Change Orders Approved in Three Months
With its change order log in one place, Belcher's team went from assembling requests whenever someone could get to them to preparing them every week. In the first three months, Bommarito created 119 new change order requests in Siteline (not counting imported records), and GCs have approved 52 so far, amounting to nearly $900,000 in added contract value.
The rest are easier to chase, too. PMs and accounting follow the same process for extra work, and the team can see which requests are approved, which are waiting on a GC, and which still need to go out.
A Cash Forecast the Controller Can Plan Around
Belcher uses Siteline’s A/R aging and Cash Forecast reports to track outstanding invoices and expected payments. Siteline suggests a payment date for most open invoices based on payment history or project terms, and Belcher adjusts it when she knows more about when a customer will pay, so the forecast stays current.
Controller Greg Carmean uses that forecast to see when cash is likely to arrive and where it could run thin, which tells him whether the company will have enough on hand to cover what's coming due. The team also feeds those numbers into Bommarito's cash-position sheet to plan for upcoming bills.
More Than a Billing Fix
Bommarito came to Siteline to fix monthly billing and has kept finding more for it to do. The same system now runs pay apps, a weekly change order review, and the cash forecast, so Belcher knows which requests need a GC's response and Carmean knows when cash may tighten before the bills come due.
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