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case study

RankerAMG

Northwest
·  
Architectural Metal and Glass
·  
100
employees
RankerAMG’s controller was spending 20 hours each month creating and updating billing sheets in Excel, leading to late work nights and limited oversight. By automating the pay app process with Siteline, RankerAMG slashed this time-consuming process down to just two hours per month—a 90% time decrease—while improving company-wide visibility into payment statuses.
90%
reduction in pay app processing time

The Challenge

Founded in 2005, RankerAMG is a leading commercial architectural cladding systems builder in California. The company’s growth is largely due to its dedicated and highly experienced team. However, Ranker AMG’s financial workflows were hindered by manual, paper-heavy processes and an overreliance on its Controller, Lisa Coddington.

A skilled multitasker, Coddington manages all financial operations—accounts payable (A/P), accounts receivable (A/R), collections, financial statements, and insurance. As you can imagine, every minute of her time is precious. But before Siteline, she was spending 20 hours each month managing pay applications across numerous Excel spreadsheets. This tedious process involved:

  • collecting billing updates from each project manager (PM), 
  • compiling pay applications, and
  • updating their accounting software with the correct billing amounts.

“There were nights I’d work until midnight or 1 AM just to ensure I got all the pay applications compiled and submitted before their deadlines,” shared Coddington. 

Recognizing the need for business continuity and operational efficiency, Coddington understood that the company had to modernize processes and reduce reliance on a single individual.

“Before Siteline, there were nights I’d work until midnight or 1 AM just to ensure I got all the pay applications compiled and submitted before their deadlines."
Lisa C.
Controller
,
RankerAMG

The Solution

Siteline’s biggest selling point for the RankerAMG team was its ease of use. “At first, I was skeptical of Siteline,” admitted Coddington. “I didn’t know if it would make anything easier for me, but it really has! Plus, it was a super simple setup. After submitting ten projects in Siteline, I felt like an expert.” RankerAMG’s PMs didn’t even require any training from the Siteline team to begin using it.

Siteline’s customer success team helped Coddington add the rest of RankerAMG’s projects into Siteline (around 50)—and create the GC-specific forms required for each of them—over the next few days. The Siteline team quickly resolved any comments or questions the team had during this transfer. “Billing is always such a fire drill,” said Coddington. “If one of our pay applications is kicked back and not resubmitted by the end of the business day, we’ve missed the billing period. Siteline’s turnaround time is so fast—it has really helped ensure that we don’t miss any critical deadlines.”

"Siteline was a super simple setup. After submitting 10 projects in Siteline, I felt like an expert.”
Lisa C.
Controller
,
RankerAMG

The Results

Since implementing Siteline, RankerAMG has experienced notable improvements in various aspects of its billing and project management processes. These include:

A 90% Reduction in Time Spent on Pay Apps

Previously, preparing Excel spreadsheets to collect billing information and assemble pay applications consumed 20 hours of Coddington’s time each month. However, with Siteline's streamlined process, she now spends a mere two hours on this task—one hour on the 15th and one hour on the 20th of each month. "It saves me a lot of time, just putting together and sending it to the general contractors, stated Coddington. “I no longer have to work late into the night or over the weekend."

Improved Visibility into Billing Status

Siteline has also enhanced the team’s ability to track the status of pay apps. Now, Dave Ranker—the company’s owner—can review billings while on the go without needing assistance from Coddington outside of regular work hours.

This increased accessibility and transparency facilitates smoother communication and decision-making processes throughout the entire organization, reducing the company’s dependence on Coddington. In fact, during Coddington's recent vacation in January, the billing processes at RankerAMG remained seamless, showcasing the system's reliability.

Enhanced Cross-Team Coordination

Now, RankerAMGs PMs input billing information directly into Siteline, which automatically generates billing sheets. This has greatly reduced the amount of back-and-forths Coddington was initiating to ensure the billing sheets were up to date and ready for submission. In short, it has made her work life a lot easier.

“Siteline makes your life easier, consolidates everything, and holds project managers accountable. Change can be difficult, but Siteline isn't. So, don't be afraid and give it a chance. I'm really happy we did this!”
Lisa C.
Controller
,
RankerAMG

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